Training

We mix core theory, case studies and hands-on exercises in learning environments that foster collaboration, critical thinking and the practical knowledge that help people address their biggest challenges.

  • From single cohorts to internal learning communities.

  • Online, in-person and hybrid delivery.

  • Case studies relevant to your unique challenges.

  • A digital kit of all the methodologies and tools covered.

  • All course tailored to your business strategy and specific needs of your organisation.

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Our courses have a 100% recommendation rate

Our Five Essential Courses

These provide critical introductions to the main frameworks and approaches we use in our work: Systems Thinking, Service Design, Design Thinking, Futures Thinking and Flexible Facilitation.

  • Flowchart with color-coded sticky notes and handwritten diagram illustrating supply, demand, delivery, routes, and happiness in a business process.

    Systems Thinking

    This course introduces different tools and approaches to systems thinking to help you apply the right systems lens to your organisational challenges.

  • A cluttered white table with a laptop, a glass of water, papers, and colorful sticky notes, in a room with a beige wall and a black curtain in the background.

    Service Design

    Learn how to identify opportunities for improvement or completely new services and explore how to transform your organisation to become more service-focused.

  • People engaged in a business presentation or brainstorming session in a modern office, with large whiteboards covered in notes, diagrams, and sticky notes, and a speaker explaining.

    Design Thinking

    A compact, foundational introduction to design thinking for complexity covering all the essential tools you can apply immediately to your own projects.

  • Flexible Facilitation

    A practical introduction to core facilitation methods based on almost two decades’ experience of working with teams of all sizes.

Bespoke programme development

We have over a decade’s experience of designing learning experiences and capability-building initiatives, ranging from half-day courses to multi-year programmes. And we’ve worked across five continents, developing everything from single-site training to courses for highly distributed organisations.

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Testimonials

“The tools and techniques that we practiced will help unlock some of the challenges the organisation has with addressing the spaghetti / chaos of things that need to change. It will help me strengthen my thinking”

Systems Thinking participant, May '25

“A fun and insightful two days jam packed with information, practical tips and tools. You can immediately see how to apply back in the office.”

Design Thinking participant, Sep '25

“…the course and its contents was practical and provided logical tools and skills to use. …the coaches were always able to answer questions”

Design Thinking participant, Oct '24

Get in touch

Let us know if you’d like to talk more about our training offer, or just send us a request for more information.