MoDAL was an enquiry at the meeting point of Service Design, Agile and Lean. It aimed to promote discussion across the disciplines and share new ideas and approaches. The project began as a discussion between Redfront and Work Play Experience, which led to a one-day, collaborative event in Berlin on October 22nd 2013.
Kill the process. Put people first. Let them decide on their tools.
From the initial Berlin workshop MoDAL went on to: Leancamp Barcelona where We Question ran a workshop; the Service Design Network Conference in Cardiff where we developed a game with Thom Leggett; and two articles in Touchpoint, the journal of the Service design Network.
