Systems & Complexity

Navigate complexity and overcome your organisational challenges through a better understanding of how to work with complex systems.

A hand marking a systems diagram with a pen

Our systems and complexity course has been delivered and developed over more than a decade of teaching, but most importantly draws on the practical methods we use in our consultancy work.

Our training combines key theories in systems and complexity with practical tools to help you apply the right combination of approaches based on a clear understanding of how and why they make sense for each unique situation. Learn and apply tried and tested methods for making real change.

Format

2-day in-person, or

5x 0.5-days live online

Other formats, including hybrid and LMS, on request

Who’s it for?

Organisations and professionals across a multitude of industries benefit from systems thinking, by learning how to create holistic views and navigate complex systems, managing multiple stakeholders and anticipating consequences.

Designed for people and teams

Responsible for process improvement, maintenance and change
Leading and developing complex organisations and projects
Creating new or improving existing products and services
Managing and delivering strategies in complex environments

The detail

Learning outcomes

In this systems thinking course you’ll learn collaborative approaches to engaging with and making sense in complexity by applying tools and methodologies to build a shared understanding. You’ll practice methods for identifying possible interventions along with tools for systemic impact.

What’s covered

Core concepts and frameworks in systems thinking
Understanding approaches to complexity
Stakeholders and boundaries
Visualising and mapping systems
Dynamics, feedback and causal loops
Modelling desirable systems
Change and intervention points
Iteration and collaboration
Storytelling for systems change

What’s included

Experienced coaching team (with years of insights across multiple sectors)
1-hour online alignment session with your key stakeholders to finalise the content for your needs
3× 1.5-hour post training online coaching sessions
Curated case studies, relevant to your organisation
Digital toolkit with all the tools used
Digital certificate for adding to your profile

Book a free 30-minute exploration call

Testimonials

“The session was extremely well thought out and the flow between activities was perfect. How they linked together from the start to the end. The mix of learning also helped from theory to practice and moving between the two.”

Systems Thinking participant, June ‘25

“Eye opening, great methodical thinking, helps align leader approach to change and other areas, helps facilitate change appetite and endorsement”

Systems Thinking participant, May ‘25

“Very practical, not too complex, I'm leaving with tools I can use, that will make a difference.”

Systems Thinking participant, November ‘24

Clients

Department for Digital, Culture, Media & Sport

Enquire now

Do reach out if you’d like to book a call to discuss your organisation or team’s learning needs. If you are looking for a training package which doesn’t fit your specific needs, we’re happy to create a fully bespoke L&D programme for you. We’re here to support you throughout the process.