Design Thinking
This foundational, intensive introduction to Design Thinking helps you understand its application in complex environments, learn an adaptable framework to use across different types of projects and gain confidence in the core tools and methods.
Format
2-day in-person, or
5x 0.5-days live online
Other formats, including hybrid and LMS, on request
Who’s it for?
This course is for organisations and teams who are new (or nearly new) to Design Thinking, and want a practical, hands-on introduction to the core principles, tools and methodologies.
Designed for people and teams
- responsible for delivering new products and services or improving existing ones;
- wanting to strengthen their innovation skills; or
- managing innovation programmes.
The detail
Learning outcomes
On this course you’ll learn how to use a highly practical and flexible framework for applying Design Thinking on live projects both in the private and public sector. It will enhance your user-centred focus; create the foundations for collaboration across teams and departments; and provide you with a wide array of tools and methodologies for enabling innovation in your organisation.
What’s covered
- A complete Design Thinking process and framework
- How Design Thinking can help innovate in complex environments
- Exploring stakeholders and relationships
- Surfacing assumptions and biases
- Ethnographic research
- Sense-making (e.g. Insights, personas and empathy maps or user journey maps)
- Framing and re-framing opportunities
- Creative Ideation
- Collective prioritisation
- Rapid prototyping and testing
- Understanding business models
- Developing compelling narratives and pitches
What’s included
- Experienced coaching team (with years of insights across multiple sectors)
- 1-hour online alignment session with your key stakeholders to finalise the content for your needs
- 3× 1.5-hour post training online coaching sessions
- Curated case studies, relevant to your organisation
- Digital toolkit with all the tools used
- Digital certificate for adding to your profile
Testimonials
“Excellent course and really well facilitated. Clearly you both have a depth of knowledge on the subject and right from the start the day started with humour and interaction. Just how I like to learn.”
“Very fruitful experience, learned a lot of new techniques.”
“We would thoroughly recommend the design thinking course to any team or organisation going through a transformation process, or who just want to do things a bit differently.”
Clients
Enquire now
Contact us if you’d like to book a call to discuss your organisation or team’s learning needs. If you are looking for a training package which doesn’t fit your specific needs, we’re happy to create a fully bespoke L&D programme for you.
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