Flexible Facilitation

A practical introduction to facilitation based on two decades’ experience of working with people on a wide range of projects.

This foundational, intensive introduction to facilitation helps you understand its application in complex environments, learn an adaptable framework to use across different types of projects and gain confidence in the core tools and methods.

From uncovering user needs to problem framing; rapid prototyping through to testing and pitching, this course gives you a hands-on learning experience supported by our expert coaches throughout. At the end of the course, you’ll receive a digital toolkit containing everything you’ve used.

Format

  • 2-day in-person, or

  • 5x 0.5-days live online

  • Other formats, including hybrid, on request

Who’s it for?

This course is for organisations and teams who want to develop more structured and human-centred ways of facilitating projects and processes.

Designed for people and teams:

  • responsible for delivering new products and services or improving existing ones;

  • wanting to strengthen their innovation skills; or

  • managing innovation programmes.

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The detail

Learning outcomes

On this course you’ll learn how to plan and manage facilitated sessions across a wide range of

What’s covered

  • A complete facilitation toolkit

  • Exploring the context for facilitation; working with key stakeholders to better understand what successful outcomes look like

What’s included

  • Experienced coaching team (with years of insights across multiple sectors)

  • 1-hour online alignment session with your key stakeholders to finalise the content for your needs

  • Curated case studies, relevant to your organisation

  • Digital toolkit with all the tools used

  • Digital certificate for adding to your profile

Format

  • 2-day in-person, or

  • 5x 0.5-days live online

  • Other formats, including hybrid, on request

Testimonials

A fun and insightful two days jam packed with information, practical tips and tools. You can immediately see how to apply back in the office.
— Strategic Delivery Lead, '25
…the course and its contents was practical and provided logical tools and skills to use. …the coaches were always able to answer questions or add colour to an issue, explaining tasks and issues where we were coming stuck
— Participant, '24
We would thoroughly recommend the design thinking course to any team or organisation going through a transformation process, or who just want to do things a bit differently.
— Westminster City Council, '24

Enquire now

Contact us if you’d like to book a call to discuss your organisation or team’s learning needs. If you are looking for a training package which doesn’t fit your specific needs, we’re happy to create a fully bespoke L&D programme for you.